Customers are encouraged to pick their orders up at the farm when they are ready. If you cannot pick your birds up and you need to use the services of the USPS to have your order delivered to you we will do everything possible to aid the post office in getting them to the customer in a live and healthy condition. Bows Peafowl Farm has no control over the order once it is in transit. We understand that shipping can be stressful on the birds. We only ship birds when a customer requests that we do so. We guarantee all ours birds to be in healthy condition at the time they leave our possession for their destination. All our birds are kept in the peak of health at all times and we only ship birds that meet this standard. We ship birds by Express mail only and they will normally arrive to the destination within 48 hours. Due to all the factors beyond our control we no longer guarantee a successful outcome during shipping or after arrival. Postal insurance will be your avenue for any loss compensation. We do not offer replacements, or refunds on shipping orders. Your package will be insured at the post office for the value of the birds. Your order for shipping is acknowledgment of agreement of this policy.
We are happy to answer any questions concerning your order.